Maintenance/Emergencies: 888-621-0530
Total Management NYC

24/7 Emergency Service

When emergencies happen, you need immediate response. Our dedicated team is available around the clock to handle any building emergency.

24/7 Emergency Hotline

(888) 621-0530

Always There When You Need Us

Building emergencies don't wait for business hours. That's why our emergency response team is available 24 hours a day, 7 days a week, 365 days a year.

When you call our emergency line, you'll speak with a real person who can immediately assess the situation and dispatch the appropriate response. No voicemail, no callbacks—just immediate action.

Average Response Time

Under 15 Minutes

Our Emergency Services:

  • Live answering 24 hours a day, 365 days a year
  • Trained emergency dispatchers on staff
  • Pre-vetted emergency contractor network
  • Direct communication with building staff
  • Real-time status updates via PropertyPulse
  • Post-emergency documentation and reporting
  • Insurance claim support and coordination
  • Follow-up repairs and restoration management

Emergencies We Handle

Our team is trained and equipped to handle any building emergency:

Water Emergencies

Burst pipes, flooding, water main breaks, sewage backups.

Fire & Smoke

Fire damage, smoke issues, fire alarm malfunctions.

Electrical Issues

Power outages, electrical fires, sparking outlets.

HVAC Failures

No heat in winter, no cooling in summer, gas leaks.

Security Concerns

Break-ins, lock failures, security system malfunctions.

Structural Issues

Building damage, elevator entrapment, facade emergencies.

How Our Emergency Response Works

1

Call Our Hotline

Reach a live person immediately at our 24/7 emergency number.

2

Rapid Assessment

Our team assesses the situation and determines the appropriate response.

3

Dispatch & Coordinate

We dispatch emergency contractors and coordinate with building staff.

4

Resolution & Follow-up

Issue resolved, documented, and any follow-up repairs scheduled.

Fully Insured & Licensed Contractors

Our emergency contractor network consists only of fully licensed, insured, and vetted professionals. Every contractor in our network has been carefully selected for their expertise, reliability, and responsiveness.

Have an Emergency Right Now?

Call our 24/7 emergency hotline immediately. For non-emergencies, request a proposal to learn more about our comprehensive management services.